Support
A real person reads every message. If the answer is not below, write to us and you will hear back.
Contact us
Email us and we will get back to you. Please say which phone you are using and which version of the app, so we can help faster.
Deleting your account
- Open MindHappy and go to Account.
- Tap Delete Account.
- Confirm. Your entries are removed from our systems.
If you cannot get into the app, email us from the address on your account and we will delete it for you.
Managing your subscription
Subscriptions are billed by the app store you bought them in, so they are cancelled there too.
Common questions
Is MindHappy free?
Yes, and it stays free. You can write an entry every day, keep your streak and look back at old entries without paying. Premium removes the ads and unlocks unlimited Reflections.
Does it work offline?
You can write without a connection. Entries sync to your account the next time the app is online, so they survive a lost or replaced phone.
Are my entries private?
Your entries are stored in your own account and can be held encrypted. They are never sold, never shared with advertisers, and never used to train anything. Only you can read them.
Can I get a copy of my entries?
There is no one-tap export in the app yet. Email hello@startleanhq.com from the address on your account and we will send you a copy of your data — that is your right of access under the GDPR.
Is MindHappy on iPhone and Android?
Both. There is an iPhone app, an Android app and an Apple Watch app. Your entries sync between them through your account.
Is there an Apple Watch app?
Yes. The Apple Watch app lets you write a moment down the second it happens, without taking your phone out. It syncs with the iPhone app.
What is the three good things exercise?
Every evening you write down three things that went well that day, and ideally why they went well. It comes from a 2005 study by Seligman and colleagues, and it is the exercise MindHappy is built around.
How is this different from a mood tracker?
A mood tracker asks you to rate how you feel. MindHappy asks you to name three specific things that happened. You end up with a record of your life rather than a chart of your moods.
How do I delete my account?
Open the app, go to Account, and tap Delete Account. That removes your entries from our systems. If you cannot get into the app, email hello@startleanhq.com and we will do it for you.
How many languages does MindHappy speak?
35. The whole app is translated, not just the menus, and this website is available in the same 35 languages.